Health Library

Get help from a nurse any time, day or night.

Health problems can happen any time - after work, late at night, weekends and holidays. If you have a health question or concern, don’t wait or worry. Nurse On Call is there when you need help. Best of all, there is no additional cost for members to use this service.

Health problems can happen any time - after work, late at night, weekends and holidays. If you have a health question or concern, don’t wait or worry. Nurse On Call is there when you need help. Best of all, there is no additional cost for members to use this service.

With Nurse On Call you can get answers to health questions on:

Nurses can help to identify and evaluate symptoms, and provide information to help you to think about your options and decide what’s best for you. They can also help you decide where to go for care:

  • Primary Care Provider
  • Retail Clinic
  • Urgent Care
  • Emergency Room (ER)

Chat with a Nurse Online

  • Log on to your member portal at azblue.com/HealthyBlue
  • Click on NURSE ON CALL HOME
  • Start a LIVE CHAT or ask a question in the MESSAGE CENTER

Get help in more than 140 languages (through translation services).

Ready to speak with a nurse? CALL 1-866-422-2729
AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK

Nurse On Call is available to eligible members. Members under age 18 must obtain parental consent prior to using the services. Services and treatment options presented may not be covered under your Blue Cross Blue Shield of Arizona (BCBSAZ) benefit plan. Please review your benefits or contact BCBSAZ at (602) 864-4400 or 1 (800) 232-2345 prior to receiving non-emergent services BCBSAZ contracts with a third party to administer certain HealthyBlue services. If you are experiencing a medical emergency call 911.

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Disclaimer

This information is provided for educational purposes only. Individuals should always consult with their healthcare providers regarding medical care or treatment, as recommendations, services or resources are not a substitute for the advice or recommendation of an individual's physician or healthcare provider. Services or treatment options may not be covered under an individual's particular health plan.